Data Protection Policy

Hy350max Privacy Policy – Our Commitment to Protecting Your Information

hy350max Treats your personal information with the utmost care. On this page, we clearly explain — what data we collect, how it is stored, who has access to it, and what rights you have.

Updated: January 2026
Written in Bengali
GDPR Compliant
International Standards
256-bit SSL
Data Never Sold
Encrypted Storage
Personal Control
Our Security Commitment
Data is never sold to third parties
All Data Encrypted
Delete Your Data Anytime
24/7 Security Monitoring

hy350maxBy using any service on our platform, you agree to this privacy policy. We are committed to always being honest and transparent about how your data is handled.

Section 01

What Information Do We Collect?

hy350maxWhen you register and use our services, we collect certain personal information. This falls into two categories — what you provide directly, and what is automatically collected based on how you use the platform.

Below is a detailed breakdown of the information we collect:

Type of Information Example Method of Collection
Identity Information Full name, date of birth, NID number Registration Form / KYC
Contact Information Mobile number, email, address Registration Form
Financial Information BKash/Nagad number, transaction history Payment Processing
Device Information IP address, browser, device type Automatic
Gaming Activity Betting history, game preferences, session duration Platform Logs

We Never Collect: Your bank card number, password, or any other sensitive financial information is not stored directly on our servers.

Section 02

Why Do We Collect This Information?

hy350max No information is collected without reason. Every piece of data we collect has a specific and legitimate purpose. The details are explained by category below.

  • Account Management: To create and verify your profile, recover your password, and ensure secure login.
  • Payment Processing: To process deposits and withdrawals securely and to maintain transaction records.
  • Security & Fraud Prevention: To detect account hacking, multiple accounts, and suspicious activity.
  • Legal Compliance: To comply with KYC and AML (Anti-Money Laundering) regulations.
  • Service Improvement: To understand which games or features you prefer and to continuously improve the platform.
  • Promotions & Communications: For bonus offers, important updates, and customer support.

We never use your data for marketing purposes without your consent. If you no longer wish to receive promotional messages, you may unsubscribe at any time.

Section 03

Who is your data shared with?

hy350max Never sells your personal information to third parties. This is an absolute policy we do not compromise on. However, in specific cases, limited information may be shared with trusted partners.

  • Payment Providers: bKash, Nagad, and Rocket — only the information necessary to complete transactions.
  • Game Providers: Session data may be transmitted to a third-party game's platform while you are playing that game.
  • Legal Authorities: Data may be disclosed to authorities when required by a court order or government investigation.
  • Security Agencies: With authorized agencies for fraud detection and anti-money laundering (AML) compliance.

All partners with whom data is shared are hy350maxare bound by a strict confidentiality agreement with and have no right to share your data with any third party.

Section 04

Cookies & Tracking Technologies

hy350max Our website and app use cookies and similar technologies to enhance your browsing experience and keep you logged in without the hassle of signing in every time.

Types of Cookies and Their Purpose:

  • Essential Cookies: To maintain login sessions and ensure security. Disabling these may cause the site to not function properly.
  • Functional Cookies: To remember your preferred language, games, and settings.
  • Analytics Cookies: To understand how many people visit each page — completely anonymously.
  • Marketing Cookies: To display relevant advertisements — with the option to turn this off.

You can disable cookies at any time through your browser settings. Please note that some features may not function properly if you do so.

Section 05

Data Storage & Security

Protecting Your Data hy350max We adhere to the highest industry standards. Details of our server security measures are outlined below.

  • 256-bit SSL Encryption: All data transmitted between your browser and our servers is encrypted.
  • AES-256 Storage Encryption: All data stored in our databases is fully encrypted.
  • Two-Factor Authentication (2FA): Enable an extra layer of security on your login.
  • Regular Security Audits: Third-party experts regularly audit our systems.
  • 24/7 Security Monitoring: Any suspicious activity is detected immediately.

How long is your data retained? Data for active accounts is stored indefinitely. After an account is closed, data may be kept for up to 5 years as required by law, after which it is securely deleted.

Your responsibilities: Use a strong password, never share it with anyone, and avoid logging in over public Wi-Fi.

Section 06

Your Privacy Rights

hy350maxYou have full control over your data on . Under international privacy laws, you have the following rights:

Right to Access

You can request to know what information we hold about you.

Right to Rectification

You may request correction of any inaccurate or outdated information.

Right to Erasure

You may request deletion of your data, except where retention is required by law.

Right to Restrict Processing

You may request that the use of your data be restricted for specific purposes.

Right to Data Portability

You can request that your data be sent to you in a commonly used format.

Right to Object

You may object to your information being used for marketing purposes.

To exercise any of your rights support@hy350max.netEmail us or reach out via live chat. We will respond within 30 days.

Section 07

Protection of Minors

hy350max Strictly for users aged 18 and above. We never knowingly collect data from anyone under the age of 18.

If it is found that a minor has created an account using false information, the account will be immediately closed and all collected data will be securely deleted.

If parents believe their child hy350maxIf an account has been opened without your knowledge, please notify us immediately and we will take prompt action.

Section 08

Privacy Policy Updates

hy350max This privacy policy may be updated from time to time due to changes in law, the introduction of new services, or enhanced security measures.

If significant changes are made, we will notify you in advance via your registered email or SMS and display a clear notice on the platform. Continued use of the service after any changes will be considered your acceptance of the updated policy.

Recommendation: Check this page regularly and take note of the last updated date.

Section 09

Privacy Contact

For any questions, complaints, or requests regarding our Privacy Policy, please get in touch with our dedicated team.

  • Email: privacy@hy350max.net
  • General Support: support@hy350max.net
  • Live Chat: 24/7 Support in Bengali on the Platform
  • Response Time: Usually within 24–48 hours

If your privacy concern remains unresolved, you have the option to escalate it to our higher authority. We are always committed to reaching a fair resolution.


Why is your data safe with hy350max?

Your privacy is protected not just by words, but through technology and processes.

End-to-End Encryption

Every piece of data you send and receive is encrypted with 256-bit SSL — no one can intercept it in transit.

Your Data Is Never Sold

Hy350max never sells your data to advertisers or third parties — this is our core commitment.

Restricted Access

Only authorized personnel can access your data when necessary — role-based access control is enforced.

Regular Security Audits

External security experts regularly audit hy350max's entire system to identify and resolve vulnerabilities.

Your Own Control

View, edit, or delete — you have full control over all the information in your account.

Transparency in Bengali

Everything is written in plain, simple language instead of complex legal jargon — so every Bangladeshi user can fully understand it.


Privacy FAQ

No. Passwords are always stored using one-way hashing. No hy350max employee or system can see your actual password. If you forget it, you'll need to reset it — no one can retrieve it for you.

After account closure, certain data (such as transaction records) may be retained for up to 5 years for legal reasons. After that, all data is permanently and securely deleted.

Yes, but only to protect you. Limited data is analyzed to ensure responsible gaming, detect fraud, and improve your gaming experience.

Your bKash or Nagad number is stored in encrypted form and is only accessed at the time of withdrawal. No third party has access to this information.

Our Commitment to Data Protection

hy350max's privacy team works every day to ensure your data remains protected. Our commitment is simple — your data belongs to you.

GDPR-Compliant Data Management
ISO 27001 Security Standard Compliance
Commitment to Notify of Data Breaches Within 72 Hours
Dedicated Data Protection Officer (DPO)

Your Privacy Is Protected — Join with Confidence

Over 500,000 Bangladeshis trust hy350max. Start today with the assurance that your data is 100% secure.

By registering, you agree to our Terms & Conditions and agreeing to the Privacy Policy.
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